Superior training and ongoing support remove barriers to ownership for entrepreneurs who come from non-food service backgrounds
Going into business for yourself by opening a franchise concept is an exciting challenge. But when opening a restaurant, doesn’t the owner need experience? Not necessarily, especially if he or she is going to own and operate a Great Steak cheesesteak franchise.
Thanks to a robust training program that gets new franchise owners up to speed on daily operations, as well as ongoing support and well-designed back-office systems for everything from inventory to payroll, Great Steak cheesesteak franchise owners get what they need at every step.
Uncomplicated menu eases operations
“First of all, it’s important to note that our owners, and their employees, don’t have to know how to make 75 different things,” says Walter Mejia, Vice President of Operations. “If someone has good management skills, we teach them everything else they need to know. We have amazing trainers, and they are skilled at working not just with new franchise owners, but existing ones who may need some help along the way.”
Initial training for new Great Steak cheesesteak franchise owners is a 40-hour week at company headquarters in Scottsdale, Arizona. That covers everything on the operational side from food handling to daily operations. Then trainers work with the owner and his or her staff in the days up to opening and through that hectic first week. And finally, a trainer returns about a month later for an official grand-opening celebration, and so can help fine-tune any operational issues.
Ongoing support plays many roles
Once the Great Steak franchise owner has everything up and running, very little is left to chance. In addition to the strong support provided to and through opening, there’s now an ongoing marketing and support team to help ensure visibility in the local market.
“When a franchise owner wants to try a different kind of marketing, say an online promotion through social media rather than direct mail coupons, all he or she has to do is call their dedicated marketing person in our office,” Walter says. “They can even call me; I love to hear from our franchise owners — they are our eyes and ears on the ground, and they are providing the direct customer feedback that we want to hear so we can keep evolving to serve them better.”
Great Steak is a low-cost investment opportunity with a proven business model in the $19 billion sandwich industry. Since our founding in 1982, the Great Steak cheesesteak franchise family has grown to more than 60 locations nationwide as it partners with entrepreneurs who are passionate about bringing the classic American cheesesteak experience to their communities. Owners enjoy the support not only of Great Steak’s top-shelf management team, but also that of Kahala Brands, one of the most trusted names in franchising with more than 3,000 premier locations nationwide. Whether you’re looking to bring authentic cheesesteak sandwiches to a shopping mall near you or wanting to open a friendly neighborhood eatery, Great Steak offers the right opportunity at the perfect time. There’s never been a better time to open a Great Steak.