Food Quality and Customer Service Drive Business

Cheesesteak franchise has perfected the art of the classic American cheesesteak sandwich that attracts loyal customers for life

American consumers know they can rely on Great Steak America’s Premier Cheesesteak® franchise to serve a quality classic cheesesteak sandwich made with premium ingredients and served on fresh bread baked in-house daily. Our main focus for nearly four decades has been the cheesesteak, and customers love us for it.

“Our product and customer service definitely differentiate us from the competition,” says Kari Combs, Vice President of Operations. “We use only the highest-quality meat and freshest ingredients, and customers expect and trust Great Steak to deliver on that promise. They also get dinner and a show because they get to watch their Great Steak order being custom-made right in front of their eyes! Their sandwich is not on a rack or made behind their back.”

While many QSR restaurants may serve a cheesesteak, it’s typically an add-on item. At Great Steak, the cheesesteak is the star of the menu — and it shows.

Stellar quality, customization and customer service help drive sales

Consumers from all walks of life value authenticity, as well as customization and a great customer experience and Great Steak delivers on all three fronts. “People know the difference between a ‘real’ cheesesteak and a sandwich that’s being called a cheesesteak,” Combs says. “This is where every Great Steak cheesesteak franchise stands out.”

Because Great Steak provides the real deal — something that’s authentic — consumers become loyal to the brand. Millennials, in particular, seek out products that are authentic. “When they find a great, authentic product, like a Great Steak cheesesteak, they’re not shy about sharing the news via their many social media channels, which elevates the Great Steak name in the community.”

Because the cheesesteak is a perennial favorite for sandwich-seekers nationwide, Great Steak does well in markets from coast to coast. Our brand’s newest location is in Fairfax, Virginia, and we have plans to open two locations in California by mid-2019.

Great Steak is a low-cost investment opportunity with a proven business model in the $19 billion sandwich industry. Since the brand’s founding in 1982, the Great Steak cheesesteak franchise family has grown to more than 60 locations nationwide as it partners with entrepreneurs who are passionate about bringing the classic American cheesesteak experience to their communities. Franchise owners enjoy the support not only of Great Steak’s top-shelf management team, but also that of Kahala Brands™, one of the most trusted names in franchising with more than 3,000 premier locations nationwide. Whether you’re looking to bring authentic cheesesteak sandwiches to a shopping mall near you or wanting to open a friendly neighborhood eatery, Great Steak offers the right opportunity at the right time. There’s never been a better time to open a Great Steak.

Learn more about the Great Steak franchise

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