Robust Training Gives Great Steak Franchise Owners Strong Start

Franchise owners receive intense support that continues beyond the grand opening of their Great Steak location

Opening a new business can be a daunting venture, especially in the competitive restaurant space, but when it comes to making and serving great sandwiches, franchisees can rely on ongoing support well after the grand opening of their Great Steak™ cheesesteak franchise.

Great Steak America’s Premier Cheesesteak® franchise owners and their teams have access to some of the most comprehensive training in the franchise industry. Franchisees learn everything they need to know to run their business, from how to handle inventory and back-office functions all the way through inventory control and the how-tos of making a great cheesesteak sandwich. That’s one of the reasons school principal Mark Coleman and wife, Sara, decided to invest in Great Steak.

Robust franchise training program helps owners grow business

The Virginia educator and his wife are the newest franchisees to join the Great Steak network, with the opening of their Northern Virginia location planned for summer 2018. They spent years researching franchise concepts, and the stellar franchise support Kahala Brands™ provides to Great Steak owners was what sold the couple on investing in the cheesesteak franchise brand.

“The support owners get from the franchise development team is exceptional,” Mark says.

The Colemans’ research led them to franchising as a business model and they wanted to make sure they were investing in a franchise that provided excellent training and support. “We really like that Kahala Brands focuses on developing franchises and working with the owners once they are up and running and stays with them through the whole process,” Mark says. “Kahala Brands supports franchise owners because that is what they do, and they do it so well. It’s been such a pleasurable experience having that support and safety net knowing everything is being done correctly and on time.”

All new Great Steak owners receive a thorough 40 hours of training at the Kahala Brands Scottsdale, Arizona, headquarters, while their food-court or freestanding buildout is completed. The training covers everything they need to know to open and operate their Great Steak restaurant, from food handling and safety to payroll processing and inventory management. After grand opening day, the corporate team works side by side with the owner and their employees for a week to help make sure all systems are operating smoothly.

Strong support means franchisees can focus on growing
their business

A bonus of this world-class franchisee support is that owners are empowered to make comments and suggestions based on their real-world experience, and their input is highly regarded by the Kahala Brands management team.

“You learn a lot when you’re running a Great Steak cheesesteak franchise, and that’s valuable information that we want to hear,” says Doug Merenda, Great Steak’s Director of Franchise Development. “Because our brand’s training isn’t ‘one and done,’ relationships have been established and those lines of communication are strong. Our franchise owners know they have our support, and they lean on that. They also know that we want to hear their ideas, and that helps all of us grow our brand.”

Great Steak is a low-cost investment opportunity with a proven business model in the $19 billion sandwich industry. Since the brand’s founding in 1982, the Great Steak cheesesteak franchise family has grown to more than 60 locations nationwide as it partners with entrepreneurs who are passionate about bringing the classic American cheesesteak experience to their communities. Franchise owners enjoy the support not only of Great Steak’s top-shelf management team but also that of Kahala Brands, one of the most trusted names in franchising with more than 3,000 premier locations nationwide. Whether you’re looking to bring authentic cheesesteak sandwiches to a shopping mall near you or wanting to open a friendly neighborhood eatery, Great Steak offers the right opportunity at the right time. There’s never been a better time to open a Great Steak.

Learn more about the Great Steak franchise

For in-depth details about the Great Steak franchise opportunity, request our free franchise report. You also can learn more by visiting our research pages.


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